In Store Change of Mind Policy

IN STORE RETURNS POLICY

Please note that Wilson and Hunter boutiques do not offer refunds for change-of-mind purchases. We will gladly exchange or issue a store credit within seven (7) days of purchase upon verification of purchase.  Refunds will not be processed unless products are deemed faulty. 

Store credit is valid for 36 months from date of issue.

Our In Store change of mind policy is subject to the following conditions: 

- Items must be returned to one of our boutiques within seven (7) days of the purchase date.

- Purchase must be verified in our system.

- The merchandise must be returned in its original condition, unworn, unwashed, and unused, with all tags attached.

- Due to hygiene reasons we do not accept swimwear or jewellery returns, unless they are deemed faulty.

- Shoes must be unworn and in their original packaging, as the shoebox is considered part of the product. We will not accept shoes with sole markings or scratches.